Availability From Monday to Sunday 09:00 - 18:00
At Sofie DIY, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms described below.
We may collect the following information when you interact with our website or make a purchase:
Name, email address, and phone number
Shipping and billing addresses
Payment information (only for cash on delivery verification)
Information about your purchases and preferences
The information we collect is used to:
Process and deliver your orders
Respond to inquiries and provide customer support
Improve our products, services, and website experience
Send occasional updates or promotional emails (with your consent)
We do not sell, rent, or trade your personal information. Your information may only be shared with trusted third-party service providers for order fulfillment or website functionality.
Our website may use cookies or similar technologies to improve your browsing experience. These help us understand site usage, remember preferences, and provide personalized content. You can choose to disable cookies in your browser settings, though some features may not function properly.
You have the right to opt out of receiving marketing emails or newsletters from us. To opt out, please email us at [email protected] with the subject “Opt-Out,” and we will remove you from our mailing list promptly.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be noted. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at [email protected].